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Wayfarer of Veeshan |
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Joined: Wed Jun 19, 2002 1:38 pm Posts: 40 Location: Tampa, FL
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The only thing the person that hacked your account has is the Account Name and password. If he has your email address also then he has access to whatever was inside your email account like emails and whatever. My World of Warcraft accounts where compromised also so I know where you're coming from.
I'm assuming they changed the password on your account since they hacked it.
Give Sony a call and explain to them what happened. Give them the Account name and your personal information like name, address and telephone number. If there was a secret question and answer that also helps. They might ask for a photo id like a driver's license or a copy of your credit card with your information on it. That kind of stuff the person who hacked your account cannot provide.
That should be enough to get your account back.They'll do an investigation and maybe email you or ask for further information.
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