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| Telephone Company Customer Service http://www.wayfarersofveeshan.com/forum/viewtopic.php?f=48&t=2867 |
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| Author: | Allegretta [ Tue Jan 27, 2004 4:00 am ] |
| Post subject: | Telephone Company Customer Service |
I got home last night, ready to go to Hate, and found that my phone (and therefore internet, as I'm on DSL) was dead. I called the repair line on my cell phone. I'll spare you all the delays and redirects, but I finally got to a real person. me: I'd like to report a problem on my home phone. There is no dial tone. The line is completely dead. phone company: Are you calling from that phone now? me: ... me: There is no dial tone. The line is completely dead. I'm using my cell phone. phone company: (long pause) We have verified that there is a problem in that area, and service will be dispatched. me: When do you think it will be fixed? phone company: Within 4-8 hours. Can you be reached at this number? me: ... me: Yes, if you repair it. phone company: Thank you for choosing SBC. |
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